Roxy Palace Casino Review

Last Updated on July 16, 2026 by Maurya

Search “Roxy Palace Casino review” today and you’ll get pages promising a £350 welcome package, 500+ Microgaming slots, and a “2026” date stamp in the title.

Those pages are wrong. Some are simply stale — affiliate templates that auto-insert the current year and were never re-checked. Others are worse: lookalike domains built to harvest a trusted old brand’s residual search traffic and funnel it somewhere else entirely.

This review does the one thing a casino review is actually for: it tells you whether the operator is safe to give your money to. In this case the answer is that there is no operator. Below is the full corporate history, an honest retrospective assessment of what the casino was like when it ran, what former players should do now, and how to spot the imitations.

Quick Info


Status	Closed — permanently, since 30 November 2020
Launched	2002 (a small number of sources say 2003)
Final owner	Kindred Group, via its 32Red subsidiary
Owner today	Kindred is now part of FDJ United (formerly La Française des Jeux)
Software	Microgaming (RNG); Evolution Gaming (live dealer, from 2016)
Licensing (historic)	UK Gambling Commission; also licensed in Gibraltar/Malta at various points
Peak scale	~230,000 registered players across six countries
What happened to accounts	Auto-transferred to 32Red.com
Sister brands	32Red, Unibet, Casino Splendido (formerly Vegas Splendido)

The Full Timeline: How Roxy Palace Went From Veteran to Vanished

2002 — Launch

Roxy Palace opened as a British online casino built on the Microgaming platform. In an industry where operators routinely appear and disappear inside eighteen months, lasting nearly two decades made it a genuine veteran.

2005 — Expansion

The business added a second casino, Vegas Splendido, which won a Best New Casino award in its first year and was later renamed Casino Splendido as it expanded internationally. Both brands carried eCOGRA certification. Roxy Palace localised into French, Italian, German and Dutch, eventually serving the UK, Germany, Italy, Sweden and Canada.

2014 — Peak independence

The last full year before acquisition: net revenues of £10.1 million and gross profit of £3.4 million, with roughly 230,000 players on the books across six countries. Respectable, but small — and in a consolidating market, small is a problem.

July 2015 — 32Red buys it for £8.4 million

32Red acquired Roxy Palace for a total consideration of £8.4 million, taking the player database, the intellectual property and all associated assets. This is the moment the brand stopped being its own company and became a line item.

Context for the price: 32Red disclosed that mobile was already driving 42% of revenues. The industry was mid-shift, and standalone Microgaming download casinos were the ones being bought, not the ones buying.

2016–17 — Kindred buys 32Red

Kindred Group (the Unibet parent, then still fresh from rebranding out of Unibet Group Plc) acquired 32Red plc for just under £200 million — Bloomberg reported the deal at roughly $219 million in February 2017. Roxy Palace transferred with it, as a sub-brand of a sub-brand.

Sources date this transaction inconsistently to 2016 or 2017, reflecting the gap between announcement and completion. That inconsistency is a small preview of how unreliable the secondary record on this brand is.

2016 — The live casino switches to Evolution

Following a 2015 partnership between Evolution and Microgaming, Roxy Palace moved its live dealer tables off Microgaming Live and onto Evolution — the same migration 32Red and Betway made. In product terms this was an upgrade.

May 2020 — The writing on the wall

Kindred quietly removed Roxy Palace from its Kindred Affiliates programme as part of a consolidation push. Affiliates noticed. Kindred was concentrating UK marketing spend behind two brands: 32Red and Unibet. Roxy Palace was neither.

30 November 2020 — Closed

Kindred shut Roxy Palace with effectively no advance notice to players. Customers who tried to log in found a message telling them the casino had closed its doors and that their accounts had been moved to 32Red.com, where their existing username and password would work.

The abruptness drew real criticism across affiliate forums — an eighteen-year-old brand with tens of thousands of active UK players was retired in a single morning.

October 2024 — The corporate parent changes again

FDJ (La Française des Jeux) completed a €2.45 billion acquisition of Kindred Group, having secured over 90% of shares by 2 October 2024. The combined business now trades as FDJ United. Roxy Palace was already four years dead by this point — but if you’re trying to work out who legally owns the trademark today, the chain ends here.

Was Roxy Palace Any Good? An Honest Retrospective

There’s no point writing a glowing eulogy. Here’s the balanced assessment.

What it did well

Game library. Microgaming’s back catalogue was the main draw — Thunderstruck II, Tomb Raider, Avalon II, Mega Moolah and the rest of the progressive network. Counts cited across review databases range from a few hundred to roughly 900 depending on the year and whether you counted the download client, the browser client, or both. By the end there were somewhere around 500–600 games including 400+ slots.

Live dealer. After the 2016 Evolution switch, the live tables were genuinely strong — blackjack, roulette, baccarat, Sic Bo, Lightning Dice, plus Evolution’s game shows.

Longevity and payments breadth. Eighteen years without a licence revocation counts for something. The cashier supported cards, Skrill, Neteller, PayPal, paysafecard, POLi, InstaDebit, ecoPayz, bank transfer and more.

Loyalty. The Players Club awarded points on real-money wagering, redeemable for cash bonuses, with tiered perks above that.

What it did badly

Withdrawal friction. This is the recurring theme in every independent source. A 48-hour pending period on withdrawals, no weekend processing, and a cap of roughly £4,000 per week if you withdrew more than five times your total deposits (progressive jackpot wins were exempt). By 2019 standards — when Sky Bet and bet365 were paying out near-instantly — this was indefensible, and Trustpilot reviewers said so in blunt terms.

Bonus terms. The headline “£350 welcome package” was split across deposits and carried playthrough conditions that caught people out. Earlier iterations applied wagering to the deposit and the bonus, meaning your own money was locked. The operator later revised this to a 100% match up to £100 plus 50 spins at 50x wagering on the bonus only, with deposits withdrawable — an improvement, but only after sustained complaints.

Independent ratings were mediocre. The Wizard of Odds never endorsed the casino. LCB users rated it 2.3/5 across 342 votes and the listing carried a warning flag. Casino Listings’ reviewer noted the withdrawal limits and inconsistent enforcement of a “big winners” policy, concluding there was little separating it from the pack of Microgaming clones.

Cross-brand self-exclusion problems. Because Roxy Palace shared infrastructure with 32Red, players who had self-excluded from 32Red sometimes deposited at Roxy Palace before being locked out — leaving balances in limbo. That is a serious social-responsibility failure. For context, the UKGC fined 32Red Limited and Platinum Gaming a combined £7.1 million in March 2023 over social responsibility and anti-money-laundering failings.

Verdict: a competent, unremarkable Microgaming casino with a good library and a bad cashier. It was retired because it was redundant, not because it was uniquely bad.

⚠️ Warning: The Sites Still Using the Roxy Palace Name

This is the part that matters in 2026.

A dead brand with two decades of accumulated search authority is valuable. That value gets harvested. Here’s what’s out there:

Stale affiliate reviews. Major, otherwise-reputable comparison sites still run “Roxy Palace Casino Review 2026” pages with live-sounding bonus copy. Some auto-insert the current year into the title tag. At least one site whose entire premise is identifying scams runs a page asking whether Roxy Palace is a scam — while presenting it as an operating casino with current T&Cs. The brand has been gone for over five years.
Lookalike domains. Hyphenated and suffixed variants of the roxypalace name exist, running “JOIN ROXY PALACE” calls to action and inflated VIP offers — sometimes on the very same page where they acknowledge the brand closed in 2020.
Outright brand-jacking. At least one unrelated casino hosts a “Roxy Palace Casino – Login” page that invites visitors to register at its own, differently-named site. Tellingly, some of this content advertises Bitcoin deposits. Roxy Palace never accepted cryptocurrency — it was a UKGC-licensed operator using cards and e-wallets. That detail alone exposes the copy as fabricated.

How to protect yourself

The name is not the operator. Anything using “Roxy Palace” today has no connection to the original business.
Check the UKGC public register at gamblingcommission.gov.uk before depositing anywhere. Search the company name, not the brand name. If it isn’t listed, it cannot legally accept British customers.
Verify the licence number in the site footer against the register — don’t trust the number on the page. Note that different secondary sources quote different historic licence numbers for Roxy Palace, which tells you how little that copy was ever checked.
Crypto at a “UK casino” is a red flag. UKGC-licensed operators don’t take Bitcoin.
A dead brand offering a bigger bonus than live competitors is not a bargain. It’s bait.

What Former Roxy Palace Players Should Do

Your account went to 32Red. In November 2020 balances and credentials were migrated automatically. If you haven’t logged in since, try your old details at 32Red.com. Accounts dormant for five-plus years may have been closed under inactivity policies.

To recover a balance or account records: contact 32Red support directly. Kindred (now FDJ United) is the data controller and remains obliged under UK GDPR to respond to a subject access request for your account history, deposit records and correspondence.

If you have an unresolved historic complaint: raise it with the operator first, then escalate to the ADR provider named in its terms. The UKGC does not adjudicate individual disputes, but it does record complaints against licensees — worth doing.

If you self-excluded from Roxy Palace: that exclusion should have carried across to 32Red, given the shared infrastructure. If you are unsure, register with GAMSTOP (gamstop.co.uk), which covers every UKGC-licensed operator in one step and does not depend on any single company’s records surviving a brand closure.

Where Roxy Palace Players Actually Went

32Red is the direct successor and the honest answer — it’s where Kindred sent the accounts, it runs the same Microgaming library plus Evolution live tables, and it’s UKGC-licensed. It is not a flawless operator (see the 2023 fine), but it is the real continuation of this brand.

Rather than list “top alternatives” for a casino that doesn’t exist — the standard affiliate move here, and a transparently commercial one — the useful advice is the process: check the UKGC register, read the withdrawal terms before you deposit, and treat the wagering requirement rather than the headline bonus figure as the number that matters. Roxy Palace’s own history is the argument for that discipline.

FAQs

Is Roxy Palace Casino still open? No. It closed permanently on 30 November 2020 and has not operated since.

Why did Roxy Palace close? Brand consolidation. Kindred Group, which had acquired it through its purchase of 32Red, chose to focus UK marketing on 32Red and Unibet. Roxy Palace was pulled from Kindred’s affiliate programme in May 2020 and shut that November.

Was Roxy Palace a scam? No. It was a licensed UK operator for its entire life and paid its players. It had legitimate problems — slow withdrawals, weekend processing gaps, restrictive winnings caps and a self-exclusion linkage failure — but it was regulated, not rogue.

What happened to my Roxy Palace account and money? Accounts and balances were transferred to 32Red.com, where your old username and password should work. Long-dormant accounts may since have been closed.

Who owns the Roxy Palace brand now? The chain runs Roxy Palace → 32Red (2015) → Kindred Group (2016–17) → FDJ United (October 2024). The brand is retired; the corporate rights sit with FDJ United.

Can I still claim the £350 Roxy Palace welcome bonus? No. That offer ended with the casino in 2020. Any site advertising it today is not Roxy Palace.

Is roxypalace.com safe to visit? The original domain no longer runs a casino. Similar-looking domains are not the original operator regardless of what they display. Don’t register or deposit at any of them.

Responsible Gambling

Gambling should be entertainment you can afford to lose, never a way to make money. If it’s stopped feeling like a choice, free confidential help is available: